Chichester Cars Ltd is a family owned and highly regarded bodyshop business who repair vehicles for the Insurance Industry and for private clients. Due to the expansion of the business we are seeking an experienced Customer Service Administrator to join our talented team.
The Role will involve but is not limited to
- Contacting customers and agreeing book in dates for their vehicle repair, keeping customers
- updated throughout the repair process and advising customers once the vehicle repairs are complete.
- Answering incoming telephone calls and dealing with queries in a timely manner.
- Meet and greet customers at reception, giving a warm, polite, and friendly greeting.
- Checking customers vehicles in and out along with arrangements for courtesy car provision where applicable.
- Entering detail and keeping the bodyshop management systems up to date.
- Assisting with parts administration.
- Job Invoicing
- Administration duties and responsibilities associated with a busy repair centre.
- Assisting the team to meet service level agreements to maintain and enhance insurer relationships.
- Contribute to the site performance to meet and exceed targets.
- Monday to Friday working with Saturday morning on a rota basis.
Experience/Knowledge
- Previous experience in a bodyshop or service department essential.
- Basic vehicle parts knowledge helpful
- Microsoft Office/Management Systems
- Full clean driving licence
Benefits
- Company Pension
- Competitive salary offering dependent on experience
- Monthly wellness benefit
- Company social events
- Friendly and fun team
- If you are seeking a new opportunity, can bring great skills and want to further develop yourself in
- the future with an expanding business, we would love to hear from you.
- Please get in touch with your CV
Ready to Join Our Family?
If you’re ready to become part of our family and embark on a rewarding career journey with us, we’d love to hear from you!